Nobody touches your raw materials

Overview:
Ask any quality manager where contamination comes from and the answer is not the machines. It is the people. Every open sack, every scoop, every manual transfer between containers is a point where dust escapes, allergens travel and one product finds its way into another. In a plant running many formulations at once, that risk multiplies with every batch. A single recall costs a brand far more than a production run: on average around ten million dollars, and the reputational damage outlasts the invoice.

Approach:
We removed the hands. Raw materials are drawn by vacuum directly from the sack into the mixer or the doser, so the powder never sits open and no operator ever touches it. Movement between production areas runs through no touch doors. Humidity and temperature are held under permanent HVAC control, and heat sensitive actives such as probiotics go into cold storage rather than onto a shelf.

The rooms themselves were built to a standard suitable for medicinal products. Certifying the equipment would be the remaining step to pack generic medicines, and we chose instead to put that standard into supplements. GMP came first in Slovenia, and IFS Food sits on top of it as the food industry layer.